Buying the right piece of software to meet the needs of your organization is only half the race. The crucial question remains: how will you be able to use this solution, and keep on using it, day in, year out. In other words, what kind of support can you expect from your Drivve dealer?
Your Dedicated Pit Crew
Drivve software is all about knowledge sharing, and, as it turns out, so is our support strategy. We’ve put a lot of thought into making your dream of a perfectly tuned, paperlessly efficient office a no-second-guessing reality. Not only are all Drivve dealers and their technicians road tested before they get their license to sell our solutions, but we put the entirety of our knowledge base at their disposal, and more and more it’s being made available to our end users as well. We’re laying it all out because, in most cases, you’ll want to easily find the answers you need all by your lonesome: in comprehensive, intelligently written documentation, in our extensive FAQ file, in video tutorials, etc. And if you don't find what you need in our ever-expanding Drivve library, just ask and you shall receive.
Premium Support
Dealer and customers with premium support might be asked during a phone conversation with our support team to start a remote session. In order to join the session, please click on the lifebelt.
Support